Business Management Consulting
Operations and Sales

Services

Harrell Group, LLC specializes in the refinement and development of all aspects of operational processes and procedures as well as customer and technical services leading to the formation and delivery of world-class, state-of-the-art, cost-effective operations. Its principal has over 35 years experience in providing business and services solutions and developing and documenting processes and policies for some of the best-known services-oriented companies worldwide. Harrell Group, using on a broad-based management skill set enabling a quick identification of improvement plans and process development.

Harrell Group can assist you by performing focused surveys, evaluating current procedures and practices, creating new processes and updating existing policies and practices to maximize your business investment...  

Evaluate Current State

Operations

Processes

Procedures

Policies

Warranties

Value Added Services

Offerings

Service Management Systems

Return on Investment

Design and/or Implement New Processes and/or Service and Support Offerings

Start-up Assistance

Needs/Expectation Analysis

Process Design

Staffing

Survey and Analyze 

How do you stack up against the competition?

Market Analysis

Competitive Analysis

Establish Product Support Metrics

Returns/Core Returns

No Problem Found

Warranty Period & Provisions

Hold Time/Abandonment

Call Avoidance

MTBF/MTTR

Post Warranty Services

Maximization of Services Outsourcing and Partnering 

Determine Cost Effectiveness

Establish Requirements

Select Potential Providers

Develop RFPs (Request for Proposal)

Evaluate Responses

Recommend Process

Establish Management Controls

 

Provide Implementation and Management Assistance when required

 

Call 512.970.5176 today and arrange for an in person meeting to discuss your requirements.  Harrell Group, LLC accepts both long and short-term project oriented assignments that can greatly reduce your time to market. Sometimes the answers to your needs are simply a matter of having access to resources that are able to FOCUS on these areas. We can provide this focus and the additional expertise as well.

 

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